Payment Policy

At HOMIX-SHOP.com, we offer multiple secure and convenient payment options to ensure a seamless shopping experience.

Available Payment Methods

1. Pay with PayPal

When placing an order via PayPal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging into your PayPal account.

🔹 No PayPal account? You can still pay with your debit or credit card by selecting “Pay with Debit/Credit Card”, which will redirect you to a secure page for card entry.

2. Credit & Debit Cards

We accept the following bank cards:

✔ Visa
✔ MasterCard
✔ American Express
✔ Maestro
✔ China UnionPay

We provide an extra layer of security for Visa and MasterCard payments through 3-D Secure technology (Verified by Visa & MasterCard Secure Code).

During checkout, a new window may prompt you to enter a security code provided by your bank for authentication.

3. Shop Pay

✅ Choose Shop Pay at checkout.
✅ Select your payment plan:

  • Pay in 4 installments: Divide your purchase into 4 equal payments (first payment at checkout).
  • Full payment: Pay the entire amount upfront.
    ✅ Complete your purchase & manage payments via the Shop app or website.

For more details, please contact Shop Pay directly.

4. Apple Pay

🔹 Available for Apple users (iPhone, iPad, Apple Watch, Mac).
🔹 Authenticate using Face ID, Touch ID, or a passcode.
🔹 Secure & traceable via the Wallet app.

5. Google Pay

🔹 Available for Android users (smartphones, tablets, Wear OS).
🔹 Secure authentication via fingerprint, PIN, or passcode.
🔹 Track transactions in the Google Pay app.

6. Klarna

✅ Choose Klarna at checkout.
✅ Select your payment plan:

  • Pay in 4 installments (every two weeks).
  • Pay in 30 days (interest-free).
  • Financing (long-term payments with fixed rates).
    ✅ Complete your purchase & manage payments via the Klarna app or website.

For Klarna account inquiries, please contact Klarna directly.

Why Was My Payment Declined?

PayPal Issues

🚫 The transaction session expired before completion.
🚫 You left the site before finishing the process.
🚫 Your PayPal account lacks sufficient funds or is not linked to a valid payment method.

For PayPal-related concerns, please contact PayPal Support.

Credit Card Issues

🚫 Billing details mismatch (name & address must match the card details).
🚫 Your bank does not support international payments.
🚫 Your card limit for online transactions has been reached.
🚫 The checkout session expired before completion.

Voucher Code Usage

🎟 Applying a coupon: Enter your code at checkout and click “Apply” before proceeding.
⚠️ Important Notes:
✔ Ensure the code is entered exactly as received (no spaces).
✔ Vouchers cannot be combined—only one voucher per order.

Need Help? Contact Us!

📧 Email: shop@homix-shop.com
📞 Phone: +49 173 8620696
🏢 Business Address: Josef-Niederprüm-Straße 1a, 54634 Bitburg, Germany

⏰ Working Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m. GMT +1